SPOT ON Durba 2

Dear Sir, I have booked a room in SPOT ON Hotel Durba 2 in Tezpur Assam today 26/05/2023 through OYO mobile my booking id is CYPC5768. Which was also paid by Google Pay for Rs.527/-. When I reached Durba Hotel at 8 pm, the manager present there said that we don't have any online booking and I don't know where is SPOT ON Hotel Durba 2. From 8 pm to 10 pm, kept searching Hotel Durba 2 at the said location, and repeatedly called 08035295715 about 10-12 times but got no response. The people around here are also telling the same thing that Hotel Durba 2 is nowhere here. Such a big fraud is being done by your big brand, that the public gets upset at night. Because of your fraud, we had to take a room of Rs.3360/- in another hotel elsewhere. Because of you, I am very upset mentally and physically. You return Rs.527/- and Rs.3360/- to compensate for your mistake. If my case is not settled at the earliest, I will take the matter to the court.

Nothing